Privacy Policy

The privacy of your personal Information is important to Belin Holdings Pty Ltd (referred to collectively as “Belin, we or our”) and we are committed to ensuring that your personal information is handled responsibly, in accordance with the Privacy Act 1988 (“Privacy Act”) including the Australian Privacy Principles (“the APPs”).

To better inform you about your privacy, this Privacy Policy describes how we collect, disclose, use, store or otherwise handle your personal information.

Personal Information

The type of personal information that we may collect and hold, and where that information comes from, will vary depending on the circumstances in which we are dealing with you. This may include:

  • Information that you provide to us when you purchase goods or services. The information will include your name, address and contact details;
  • Information derived from communications between you and us;
  • Information through our website. When you browse our website or download files from our website, we will receive your computer’s internet protocol (IP) address. We will receive your personal information when you tell us about yourself, for example, by completing an online form when you request product information or apply for a membership with us.

Purposes of Personal Information

We will only collect, hold, use and disclose your personal information for the purpose disclosed at the time of collection or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purposes without first seeking your consent, unless authorised or required by law.

Generally, we only use and disclose your personal information for these purposes:

  • Processing applications or requests for our products or services, managing those products and services and other relationships and arrangements with you, as a customer of Belin;
  • Answering inquires and dealing with complaints;
  • Marketing communications, for example, direct marketing by email, specials on products or services that you might have an interest.
  • Any purpose as required by various Australian laws which may either expressly, or in effect, require us to collect your personal information.

Disclosures of Personal Information to Third Parties

We may disclose your personal information for the purposes listed above or as otherwise permitted by the Privacy Act to third parties that include the following:

  • Related entities & commercial partners including parties with whom we have various types of commercial arrangements;
  • Service providers such as parties we contract to send you promotional and informational offers on behalf of us;
  • Other persons and entities as permitted under the Privacy Act.

In general, the third-party service providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.


When you provide us with personal information to apply for membership, complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Your personal information may be stored in hard copy documents or in electronic form in our computer systems. In particular, your personal information, will be stored in MDF encryption on database servers at data centres owned by third party hosting companies.

Internet is not always a secure method of transmitting sensitive information, we cannot accept responsibility for the security of information that you send to, or receive from us over the Internet or for any unauthorised access or use of that information due to internet transmission.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. We suggest you to review our Privacy Policy on the website regularly for any updates.

Contact Information

If you wish to contact us about the privacy-related matters described above or find out more information about our privacy practices, please contact us at